Privacy Policy and KVKK

Last Updated: 22.06.2026

As Orphée Mum ve Koku Tasarım Tic. San. Ltd. Şti, we attach the utmost importance to the security and privacy of your personal data. In accordance with the Personal Data Protection Law No. 6698 (“KVKK”), this text, prepared by us as the data controller, explains which of your data we process and your rights.

Data Controller
In accordance with the KVKK, your personal data is processed by Orphée Mum ve Koku Tasarım Tic. San. Ltd. Şti.

Personal Data Processed
The following data is processed during your use of our services:

• Identity Information: Name, surname.
• Contact Information: Address, phone number, email address.
• Customer Transaction Information: Order, return, exchange history, and payment information (only intermediary institution approvals, without storing card details).
• Transaction Security Information: IP address, device information, cookie records, and website usage data.

Purposes of Processing Personal Data
Your collected data is processed "in accordance with the law and good faith" for the following purposes:

• Managing order processes (sales, invoicing, delivery).
• Securely carrying out payment transactions.
• Providing customer support services and fulfilling requests.
• Fulfilling legal obligations (tax regulations, etc.).
• If you have explicit consent; providing information about campaigns, newsletters, and new products.

Transfer of Personal Data
Your data may be shared with the following parties, only to the extent necessary to achieve the above purposes:

Your personal data may be shared with the following parties only to the extent necessary:

  • Shipping Company: For order delivery (e.g., Yurtiçi Kargo)
  • Payment Institution: For processing payments (PayTR)
  • Infrastructure Provider: As part of the e-commerce infrastructure (Shopify)
  • Authorized Public Institutions: In case of legal obligation


Cookie Policy
Cookies are used on our website to improve user experience, remember your cart items, and analyze site traffic. You can manage or block cookies through your browser settings; however, this may affect the functionality of some parts of the website.

Data Storage and Security
Your personal data is stored for the period stipulated in the relevant legislation or for the period required for the purpose for which it is processed. Your data is protected by necessary technical and administrative measures against unauthorized access. At the end of the period, your data is destroyed or anonymized in accordance with KVKK.

Your Rights under KVKK
In accordance with Article 11 of the Law, you have the right to learn whether your data is processed, to request correction of incorrect data, to request its deletion, and to know the third parties to whom your data has been transferred.

Contact Information
You can always contact us for your requests and questions:
 info@orpheeofficial.com